![]() The WhatsApp Status can be used as a 24-hour promotion banner. Leads the customers down the sales funnel. Chatbot reply could be practical resources like addresses, phone numbers, or even location pins. The chatbot can first handle those more straightforward questions with preset replies. Support multimedia content, e.g., photos, to make your message more appealing.Ĭhatbot FAQ can enhance the efficiency of customer service. The automated message can be customized-for example, a follow-up message for clients two days after purchase. WhatsApp is a proven effective means to reach potential customers. Utilize the WhatsApp Chatbot Broadcast function or market automation could significantly reduce Marketers’ workload. Support multimedia content, e.g., photos. Reduce human resources for 24/7 customer support. WhatsApp is suitable for a wide range of businesses regardless of the company size. Ensuring that you are talking to an official account if the companies are using Official WhatsApp Business API Their opinions are heard, and actions will be taken.įastest reply ever. This can convince your consumers your company is well-prepared. For instance, you can send a report to your customers within three days after the complaint is lodged. Telling your customers the “what's next” option will enhance customers’ confidence in your business and, hence, a higher retention rate. Learn to enhance your response using SleekFlow AI. Use straightforward and understandable language Unifying the language tone and message structure will strengthen your brand image and allow your customers to relate the content to your business immediately.Īpply a friendly tone throughout the whole message Let’s dive right into some practical tricks: The first rule: be specific.ĭon’t say, “We will reply to you as soon as possible.” Say, “We will be replying within 12 hours.” Second, set your messaging style guide. While a lengthy statement is not a common practice in social messaging, you have to precisely convey your ideas and information using a short number of lines for WhatsApp auto reply messages. Setting up an automated reply function on WhatsApp is not rocket science, but what takes you great strength is crafting the content, as the message itself is a brand touchpoint. How to set up WhatsApp Business greeting messages? ![]() Only send to: only send away messages to selected contacts.ĭo be aware that away messages can only be sent when there is an internet connection. Choose from the following options:Įxclude my contact: send away messages to contacts outside the address book.Įveryone except not to send away messages to some selected contacts. Tap Recipients to filter contacts who should receive your away message. You have to set up in business profile first. Outside of business hours: send an automated message only during non-business hours. ![]() Choose from the following options:Īlways send: send an automated message any time.Ĭustom schedule: send an automated message only at a specific time. Tap Schedule to set a time for your away message. Under Away message, select the message to edit it, then tap OK. Go to More options > Business tools > Away Message. You can also schedule away notifications at a particular time, such as during non-business hours. A default message will be generated and delivered automatically to all or some of your contacts. You can set automated away messages when you are busy, out of the office, or away from your phone. It is free of charge, so there's no harm for you to try! How to set up away message on WhatsApp for business? If you don't have the budget right now, there is an auto reply built-in function you can leverage on the free WhatsApp Business account. Not sure what how WhatsApp Business can help? Here's everything you need to know about WhatsApp Business. No matter if it's for chat routing or lead qualification, you can guide customers through the automated flows. WhatsApp Business automated messages can be a great additional tool for your marketing, sales, or support team. These relevant automated messages on WhatsApp can create value for your customers beyond office hours. You can have pre-set template messages, also called autoresponders, automatically triggered. On top of creating template messages, you can also define the scenarios or keywords according to the situation. With WhatsApp Business API, you can do much more with auto reply.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |